运作方式
InMySocial brings a company's outbound social presence and inbound customer conversations into one workspace: plan and schedule content across channels, read and reply in a unified inbox, keep a private contact list with lead scores, and watch performance in an analytics dashboard.
- The Create surface turns one master draft into per-channel variants, schedules them into an approval-gated queue, and a background worker publishes each post at its scheduled time, recording per-platform results.
- The Inbox surface pulls conversations across connected channels into one thread per contact, with AI-derived signals for intent, sentiment, priority, and status, plus optional AI-drafted replies with a confidence-based handoff to a human.
- The Contacts surface is a private CRM with lead scores, pipeline stages, consent state, tags, and notes — contact intelligence stays workspace-private and is never crowd-sourced.
- Brand voice, daily content autopilot, and a crisis-mode pause are all configurable in settings, with the AI layer available in a deterministic demo mode or with a workspace-supplied key.
目的
Companies today run their social presence across a publishing tool, a helpdesk, a CRM, and a spreadsheet of contacts — none of which talk to each other. InMySocial exists so a small marketing, support, and growth team can work from the same view of the customer and the same content calendar.
亮点
Unified inbox with AI signals and confidence-based human handoff
Per-channel content variants from one master draft
Private CRM with lead scoring and consent tracking
Brand voice, daily autopilot, and crisis-mode controls
面向谁
这个项目围绕企业的需求而设计 —— 让运营持续运转的人、资金与决策。