InMySocial
A B2B social CRM that unifies content planning and publishing, a unified customer-conversation inbox, private contact intelligence, and analytics across connected channels.
How it works
InMySocial brings a company's outbound social presence and inbound customer conversations into one workspace: plan and schedule content across channels, read and reply in a unified inbox, keep a private contact list with lead scores, and watch performance in an analytics dashboard.
- The Create surface turns one master draft into per-channel variants, schedules them into an approval-gated queue, and a background worker publishes each post at its scheduled time, recording per-platform results.
- The Inbox surface pulls conversations across connected channels into one thread per contact, with AI-derived signals for intent, sentiment, priority, and status, plus optional AI-drafted replies with a confidence-based handoff to a human.
- The Contacts surface is a private CRM with lead scores, pipeline stages, consent state, tags, and notes — contact intelligence stays workspace-private and is never crowd-sourced.
- Brand voice, daily content autopilot, and a crisis-mode pause are all configurable in settings, with the AI layer available in a deterministic demo mode or with a workspace-supplied key.
Purpose
Companies today run their social presence across a publishing tool, a helpdesk, a CRM, and a spreadsheet of contacts — none of which talk to each other. InMySocial exists so a small marketing, support, and growth team can work from the same view of the customer and the same content calendar.
Highlights
Who it's for
This project is shaped around the needs of a business — the people, money, and decisions that keep operations running.